Computer Room Design:

Worked as a consultant with the architects designing a new engineering facility to have the three computer rooms in the new building be flexible enough to meet the business needs.

Oversaw the design and retro fit-up of a 15k square foot computer room to raise the power and HVAC levels from 40 watts a square to 130 watts a square to accommodate the hotter chip set used in the new servers.

Pre-Sales and team leadership:

In 2 months was able to learn how to configure a wide range of servers in two different architectures, learned and debugged a new ordering system. Managed the budget during the order cycle, and managed the server installations with the end result that 800+ servers ranging from 2-way to 64-way were installed by my 4 person team in less than 16 months, and were operational ahead of the engineering need.

Mentoring and Change Management:

As operations manager I implemented a new data backup technology over a 2 year period that reduced the backup time by 65%, and reduced headcount from 130 people to 45 people without a single layoff. Headcount reduction was accomplished by a combination of mentoring, training, and coaching to get the employees into new career paths within the company as the project progressed.

Executive IT support:

Delivered a high level security and system support to Engineering VP and staff so that data confidentiality and sensitive material were not compromised or exposed during upgrades to meet corporate supported base levels. At business appropriate time migrated them from NT 4.0 to Windows 2000 and then to XP Professional.